Help

Answers before you start.

Find information about groups, live sessions, the AI mentor, accounts and payments.

Frequently asked questions

Your questions, answered

Can I start without knowing any German?

Yes. A1 starts from the basics. You can continue with A2 and B1. Platform access opens the day payment is verified, and orientation helps you get ready for live lessons.

When can I start?

Your digital platform access opens the same day payment is verified. The start date for live lessons is confirmed separately. You can prepare with videos and exercises in the meantime.

What time are the lessons?

Live lessons take place in a time slot between 16:00 and 21:00 Berlin time. We choose a suitable group during your consultation and confirm its schedule before the course starts.

How long is each level?

Each level — A1, A2 or B1 — has a three-week intensive programme: 15 teaching days with two hours per day. Platform and AI mentor access continue for six months.

Is the official exam fee included?

No. The package prepares you for Goethe, telc, DTZ or ÖSD exams. Official exam registration and fees are separate.

Will I receive a certificate?

You receive a TUEES participation certificate. This is not an official Goethe, telc, DTZ or ÖSD exam certificate. Check which official certificate your purpose requires.

What does “unlimited AI Credits” mean?

Use AI Mentor and Willi throughout your six-month membership for writing feedback, questions and repeat practice, without a usage quota or extra charge.

What if I miss a live lesson?

For security and personal data privacy reasons, live lessons are not video recorded. We recommend attending lessons live. The lesson materials and homework are available on the platform; you can ask your teacher about any topics you missed through the forum.

Is simply logging in enough?

No. Progress requires regular practice and completed assignments. Your teacher can see your work on the platform and guide you through the areas you need to improve.

Can I use my phone?

Yes. For focused lessons and a clearer view of exercises, we recommend a computer or tablet.

How is my data protected?

The platform is hosted in Germany. Personal data protection is part of the AI feedback process. Contact the team for details of the current security and privacy documentation.

How does payment work?

First, we discuss your level and teaching model in a free consultation. Then you can securely pay for your approved package in your account. Access opens the same day payment is verified; live lesson dates are confirmed separately.

Still not sure?

Book a free 15-minute consultation to discuss your level, see the platform and find a suitable group. There is no obligation to enrol.

45 minutes · In Turkish · Online

A free webinar on the 20th of every month

Get to know German exam sections, scoring and common pitfalls in 45 minutes. Meet Erdal, Monika and Mustafa, see TUEES live and ask your questions. Held in Turkish.

Learn more →

Your email is saved for a webinar invitation. Our team will send joining details separately; no automatic email is sent. Data Protection Statement · Privacy Policy

15 minutes

Find your German learning plan in 15 minutes

In a short video call, we discuss your level, show you the platform and help you choose a suitable group and time.

01

Discuss your level

Find out whether A1, A2 or B1 is the right starting point for you.

02

See the platform live

Explore a lesson, AI Mentor feedback and a mock exam with us.

03

Choose your group and schedule

Discuss your teaching format, schedule and any webinar voucher. Then complete your approved package payment and enrolment.

Preferred consultation time

Consultations last 15 minutes. Request a time within the next 90 days, including weekends. Times are shown in your selected time zone. Our team will confirm by email; this is not a confirmed appointment.

Wilhelm Digital GmbH stores your name, email address, message, preferred consultation time and time zone solely to manage this request. This form does not subscribe you to marketing. Data enquiries: info@tuees.de. Data Protection Statement · Privacy Policy

Free and without obligation. Consultations are currently in Turkish; ask us about language support.

Book a free consultation↑
Essential storage · Always active

This preference is stored in this browser for 180 days. If you sign in as an administrator, the secure session cookie lasts 4 hours.

Analytics and advertising · Not used

Your name and email address are collected only when you submit a form. Saving cookie settings does not grant marketing permission or submit a form.

Data Protection Statement · Privacy Policy